Yabble is a leading edge software platform for data and insights. Yabble conducts market research, insight and analysis using data.
Any information that you share with Yabble about yourself or another individual is “personal information” (Personal Information). Yabble is committed to protecting your personal information and complying with our obligations under privacy laws.
THE THINKING STUDIO LIMITED
The agency that will collect, use, disclose and store your Personal Information is The Thinking Studio Limited (t/a Yabble). Any reference to “we”, “us” or “our” is to The Thinking Studio Limited (t/a Yabble).
If you don’t agree to Yabble collecting and using your Personal Information, then you may not be able to use the Website or become a Yabbler.
Yabble may still need to keep your Personal Information so long as it is required for the purpose for which the Personal Information was collected or as required by law.
PERSONAL INFORMATION WE COLLECT ABOUT YOU
At Yabble, the types of Personal Information we may collect about you include:
Your name, contact details and residential address.
Your date of birth, gender, ethnicity.
Your service and product preferences.
Your feedback, survey results and ideas.
Your account history with us, including your activities as a Yabbler and the rewards you have redeemed.
Information about the webpages you visit on our Website.
Any other information you give us.
HOW WE COLLECT YOUR PERSONAL INFORMATION
There are 4 main ways that Yabble uses to collects your Personal Information:
From you directly: Personal Information you provide to us directly when you become a Yabbler, when you collaborate with us or when you interact with you.
From you indirectly: Personal Information we collect from you when you visit or use our Website (eg when you post and share your ideas) or interact with us on social media and other platforms.
From third parties: Personal Information collected and disclosed to us by our contractors and agents whom we engage to perform services on our behalf, and our customers when they use Yabble’s services.
From publicly available sources: From places where the information is publicly available.
HOW WE USE AND SHARE YOUR INFORMATION
Yabble will collect, use and disclose your Personal information for a range of purposes in connection with the operation of the Website and Yabble’s business functions and activities, including the following:
Becoming a Yabbler: To determine whether you qualify to become a Yabbler.
Administrating your Yabble account: To verify your identify when you login into your Yabble account, to record and administer your activities and transaction history as a Yabbler, to manage and allocate Yabble points to you, to enable you to redeem your Yabble points for rewards, and to generally administer your Yabble account.
Market research: To carry out market research on various products and services on behalf of our customers, including sending you targeted research projects, surveys and competitions for you to participate in, and analysing that information for our customers’ business purposes.
Communicate with you: To communicate with you about our Website, market research projects, your Yabble account and any queries you may have from time to time about Yabble and the Website.
Record keeping purposes: For our internal record keeping purposes, including for the maintenance of our data security.
Business sale: To facilitate the sale or other disposition of our business or assets.
Legal compliance: To comply with our legal obligations.
Other purposes: For any other purposes that you authorise (together, the Purpose)
We may disclose your Personal Information to the following third parties in connection with the Purpose:
Yabble’s service providers, suppliers, employees, contractors, agents and professional advisors.
Yabble’s affiliates and strategic and business partners.
Any other third party that you authorise.
If you are an Australian resident, from time to time Yabble may collect “sensitive information” about you but only with your consent and only to the extent that sensitive information is reasonably necessary for, or directly related to, one or more of Yabble’s business functions or activities. If Yabble does collect and use your “sensitive information”, Yabble will take reasonable steps to ensure the security and privacy of your “sensitive information” is maintained.
From time to time, Yabble may aggregate results of our market research for analysis and statistical purposes. This may involve “de-identifying” or anonymising your Personal Information. Aggregate information may be shared with third parties and used in connection with the Purpose. Once we de-identify or anonymise your Personal Information, the information can no longer be linked to you and will no longer be your Personal Information.
HOW WE SAFEGUARD YOUR PERSONAL INFORMATION OUTSIDE NEW ZEALAND OR AUSTRALIA
From time to time, we may disclose your Personal Information to third parties located outside New Zealand or Australia in connection with the Purpose. We make sure that the overseas third party is:
a participant in a prescribed binding scheme for international disclosures of personal information; and/or
is located in a country that provides comparable safeguards to New Zealand’s or Australia’s privacy laws.
If not, then we will take reasonable steps to ensure that the overseas third party is required to protect your Personal Information in a way that, overall, provides comparable safeguards to those required under the applicable privacy laws. Examples of these steps include a written agreement between us and third party or making reasonable enquiries regarding data protection standards of the country in which the overseas third party is located.
To enable some of the features and functionality on our Website, you may need to permit us to place cookies on your device. You can remove or block cookies by using the settings in your browser, but it may affect your ability to use our Website
You consent to receiving information from us about Yabble via email, text message and social media. If you want us to stop sending you electronic communications, then you can simply unsubscribe at any time by following the instructions included in the electronic communication.
HOW WE PROTECT YOUR PERSONAL INFORMATION
We have reasonable protections in place against unauthorised access, use, modification, disclosure and loss of your Personal Information.
REQUEST ACCESS OR CORRECTION TO YOUR PERSONAL INFORMATION
You’re allowed to see what Personal Information Yabble holds about you, and you can ask us to correct it if you think it’s wrong. If there is a legal reason why we can’t let you see it, or if we don’t agree with your correction, then we’ll tell you.
If you think that we haven’t properly protected your privacy, you can tell our Privacy Officer by emailing Rachel O’Shea, Chief Operating Officer at firstname.lastname@example.org, or complain to the New Zealand Privacy Commissioner (if you are in New Zealand) or to the Office of the Australian Information Commissioner (if you are in Australia).